By Use

Dashboards

Give operators live views of status, counts, and the next action.

The Challenge

Where this usually slows down.

Dashboards go stale when they are detached from the records and actions people use.

By Use Best for: Teams who start every day by asking what needs attention.
Dashboards

Approach.

How to run it well.

01 step

Start from the questions people ask every morning.

02 step

Connect views to the live records.

03 step

Put the next action next to the number.

Architecture.

Core building blocks.

Live operational views

The records behind each number

Actions from the same screen

Milestones.

What to ship first.

1
Phase 1

Ship the first daily view

2
Phase 2

Connect it to live records

3
Phase 3

Add the actions people take after they look

KPIs.

What to measure.

metric 1

Time to answer a status question

metric 2

Actions taken from the view

metric 3

How often the view is opened

Next solution

All solutions
By Use

Intake

Collect requests, applications, or sign-ups and work them through to a result.

Open solution

See another direction or keep building